Expert Proactive Customer Support
The SL800s are combined with expert proactive customer support. Our ever-vigilant technicians carefully monitor and update your servers, websites and databases. 7L staff are actively monitoring our core networking and using best practices to mitigate problems. We take pride in solving issues immediately and effectively by working in the application layers.
Deep Monitoring & Issue Resolution
Monitoring a sites activity is necessary for a healthy server ecosystem. Through comprehensive deep monitoring tactics, 7L are able to diagnose and preserve that server, leading to faster issue resolution. By closely tracking your server's activity for imbalances and threats, the SL800s not only prevent issues before they arise, but improves the overall health and security of your server's data.
Our in-house and on-site experts are also specially trained to watch for trends, potential problems, mitigate liability, and take immediate action to protect your business. By monitoring your SL800s for these trends, our analysts can provide you with comprehensive recommendations and proactive measures to guard against potential future threats.
Server Equipment Guaranteed
We guarantee that servers on 7L's network will be online and available. Our technicians work to ensure that server equipment is continually maintained for high-performance results. This includes equipment your site, code, and data resides on; cloud enhanced servers, load balancers, Virtual Private Servers, firewalls and other network components. Equipment is guaranteed to be secure, redundant, and streamlined. Equipment will be maintained proactively, and troubleshooting will happen within an immediate timeframe.
Enhanced Control Panel
The SL800s offer an upgraded interface from that of the simplified SL500s. While still maintaining all the features of the aforementioned, we've added the abilities to update PHP, set quotas on allowable space for e-mail accounts and websites, and much, much more.
We can also manage:
- Custom Application Support
- Advanced Server Administration
- Architecture Consulting
- Database Optimization